Category: Theory and Practice

Training, Workshops, Exercises and Tools

Psychological Safety in Education, Academia and Teaching

This is an evolving collection of links, resources and research related to psychological safety in education, academia, and teaching practice. Collated from the psychological safety newsletter and updated (reasonably) frequently! Learner centred feedback – psychological safety and effectiveness of feedback in higher education: “3 Ideas to Level Up Learning” by Lauren Kaufman: really like the…
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Psychological Safety in Healthcare

Psychological safety plays a key role in healthcare and clinical teams, and indeed is the domain in which some of the foundational research by Dr Amy Edmondson was conducted. Here is a selection of excellent resources, studies and examples of psychological safety in healthcare and medicine.

Digital Transformation, Organisational Dysfunctions and Psychological Safety

Digital Transformation originally referred to the transition of an organisation towards delivering its products and services via digital or technological means, from a traditional physical or analogue delivery system. For example, Netflix transitioning from posting DVDs to your house, to providing a streaming service. This article will show how digital transformation addresses typical organisational dysfunctions, and…
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Everything Is An Experiment

How often do you find yourself anxious and afraid to start something in case you fail, in case you’re not doing it “right”, or in case it doesn’t have the result you expect? Psychological safety makes it safe to fail, but what if we made it impossible to fail in the first place? We’ve been…
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The Power of Silence in Creating Psychological Safety

Silence in a meeting can be a warning sign of very low psychological safety, but that’s not always, or even usually, the case. We all have our own, very different, preferences for how we speak up, contribute and communicate, especially in group settings. Some of us prefer to dive straight in to debate, whether we’re…
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Giving Feedback with Psychological Safety

Providing constructive feedback is one of the most powerful things you can do to help others achieve their goals, be happier in their work, create psychological safety and help your teams and organisations perform at their best. However, it’s really important to bear in mind how, why, and when feedback is delivered, or if it…
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Psychological Safety Framework

Psychological safety is an emergent phenomenon: a property and state of a group that is felt (differently) by members of the group. For this reason, it’s a difficult (but worthwhile) concept to study, and many efforts have been made to codify and structure psychological safety in both conceptual and practical frameworks. There are multiple frameworks…
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The Four Stages of Psychological Safety

Timothy R Clarke in his book “The Four Stages Of Psychological Safety” describes a conceptual model of four “stages” of psychological safety that teams can move through, progressing from stage 1 to stage 4. These four stages are: Inclusion Safety – members feel safe to belong to the team. They are comfortable being present, do…
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Psychological Safety, Diversity, Inclusion, and Politics.

Inclusion is at the core of psychological safety, and must be defined as a central team value. Any individual behaviours or beliefs that don’t align with the principle of inclusion must be addressed.

Retrospectives and Psychological Safety

Retrospective exercises, when teams come together to discuss and discover what went well, what did not, and what lessons can be learned, are extremely powerful and are a fantastic way of building psychological safety. For example, Agile teams usually schedule in a retrospective once every sprint, which is an extremely effective method (if done well)…
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