Normal Accidents Charles Perrow is regarded as a pivotal figure in the theory of why and how things fail. He served as a sociology professor at Yale and Stanford and was primarily focused on the influence of large organisations on […]
In Technology
Technology, IT, computing or related
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses dealing with learning from incidents, plus Elon Musk, share of voice, and Extreme Negative Feedback. We have some new stickers too! These glow in the dark, […]
As a leader, or a member of a team, you’re probably pretty good at creating a psychologically safe environment where performance is high and people can flourish. Providing clarity of expectations, goals, team behaviours, and exhibiting generative leadership practices may […]
Ever since Google’s Project Aristotle in 2013, we’ve been able to recognise that psychological safety is the foundation for high performing teams. This is an ever-evolving collection of articles, papers and resources on psychological safety in relation to technology, software […]
Digital Transformation originally referred to the transition of an organisation towards delivering its products and services via digital or technological means, from a traditional physical or analogue delivery system. For example, Netflix transitioning from posting DVDs to your house, to […]
Retrospective exercises, when teams come together to discuss and discover what went well, what did not, and what lessons can be learned, are extremely powerful and are a fantastic way of building psychological safety. For example, Agile teams usually schedule […]
I get asked a lot if I can help out with presentation content for internal training, talks or similar, so here is a slide deck for a psychological safety presentation that I’ve delivered a number of times and you’re welcome […]
We recently covered Agile in the Psychological Safety Newsletter, so head over there for an updated perspective. Psychological safety enables teams to perform well even in uncertain environments, through being able to make mistakes without fear, innovating by trying new […]
It’s no wonder that information security gets a bad press. Consumers entrust organisations with their personal information sometimes only to find that it has been breached and used by criminals or marketeers for nefarious purposes. Some of the biggest breaches, […]
New and updated version 1.3 is now available, with extra content about transforming organisational culture, creating mentoring and coaching programs, and optimising for cognitive load. Workshops and Exercises Used by organisations all over the globe including Wholefoods Market, Ithaca, and […]