The Seven Deadly Sins of Psychological Safety I recently tried to work out how many people have attended one or more of our workshops on psychological safety, including our workshops for teams and organisations, our online workshops, and any we’ve […]
Management
How to foster psychological safety with your own manager. By Jade Garratt Psychological safety isn’t only the responsibility of those in leadership positions. We believe that if you have the power to destroy psychological safety for someone – if you […]
By Jade Garratt When was the last time someone told you something you already knew? How did it make you feel? Edgar Schein opens his book “Humble Inquiry” with a story about his own experiences of this while out walking. […]
Ten Ways to Foster Psychological Safety in the Workplace We’ve been reflecting on our last few years of experience delivering psychological safety workshops, training and consultancy in organisations around the world. Based on all those wonderful experiences, working with industries […]
The online Psychological Safety Community has been live since early 2021, and currently has around 800 members. It’s completely free to join, and we have some great conversations there. A lot of newsletter topics and sharing items come from discussions […]
How psychological safety captured the world’s attention Project Aristotle was a project undertaken by Google to understand what makes teams successful. The project aimed to identify patterns and behaviours within teams that led to high performance. Starting in 2012, Google […]
Introduction As a result of the ever-increasing scale and complexity of healthcare systems, hierarchies and layers of management have become increasingly necessary (Kumar, 2021). These facilitate operational capability, both in terms of scale and complexity, but also lead to sometimes […]
Psychological Safety in 2023 Thanks so much for all your support, feedback, encouragement, ideas, insights and collaboration over 2023! It’s genuinely a privilege to be able to do this work, and I appreciate every single one of you. I recently […]
The First Org Chart In 1855, Brigadier General Daniel McCallum, later to become a Civil War officer renowned for “strict precision and stern discipline” as well as for his innovative engineering, created the world’s first organisational chart. This chart was […]
We cannot adequately respond to changes, incidents or threats if we’re operating at capacity. And it applies to people, machines, computers, traffic and more – whether you’re running a factory floor, a busy kitchen, a software development team, or a hospital ER, percentage utilisation is impacting how well your team can adapt to a changing environment.
15/5 Reports To manage teams in a way that fosters psychological safety requires clear communication and feedback channels. Team members should have well-defined platforms to share achievements, voice concerns, and seek assistance. Ideally, these feedback mechanisms will be consistent, high-cadence and […]
Bad Management It’s important that we learn from our own mistakes and failures, and self-reflect in order to improve. However, there’s also a lot we can learn from things others get wrong. That, after all, is partly why psychological safety is such […]
If we think about how we can apply sociotechnical theory in practice, we realise that organisational change or technological change will fail if we focus on one component (social or technical) in isolation and to the exclusion of others. We must consider how people are affected by technologies, and likewise, how technologies affect the way people behave.
Or Leadership vs Management? Leadership and management are not the same thing. But they’re not mutually exclusive either. In order to be a truly effective leader, we must also possess strong competency and capability in our respective domains. We don’t […]
Providing constructive feedback is one powerful way you can help people excel, achieve their goals and be happier in their work. Done well, it can create psychological safety and help teams and organisations perform at their best. However, feedback can […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses 1-1 meetings, diversity, experiments, scrum masters and design principles. 1-1 Meetings Every great manager I’ve ever met adhered to a strong and principled practice of regular […]
“You should know that already.” “Don’t bring me problems, bring me solutions.” “Who’s to blame for this?” “We cannot get this wrong.” “There will be zero mistakes on this project.” *eye roll* “Don’t be so negative.” “You don’t need to […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses Ecotones and the Edge Effect, as well as polarisation at work, relational contracts and internal conferences. If you enjoy reading this newsletter, please share it via your social networks […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses servant leadership, Swedish warships, being “neurodistinct”, and product development. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to other people […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are awesome. This week discusses leadership and trust, job role expansion, intersectionality, autonomy, healthcare, education, sport, trust and dysfunctions If you enjoy reading this newsletter, please share it via your social networks and/or […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are awesome. This week discusses command-control management, a lot of LEGO, autism, trans inclusion, and speaking up. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to […]
Imposter Syndrome I’m super excited to be attending Ruth Malan’s Technical Leadership Masterclass over the next couple of weeks. But I’m also experiencing massive imposter syndrome (or is it? maybe I actually am an imposter!). Ruth is a master in her field, as are […]
Welcome to the psychological safety newsletter and thanks for subscribing. You rock. This week is a bumper edition, and all about actually doing the work to create psychological safety, not just saying it. If you enjoy reading this newsletter, please share it via your social […]
Happy New Year! Welcome to the psychological safety newsletter and thanks for subscribing. You rock. This week includes WIERD people, Semantic Diffusion, bad bosses, fun, email negativity, Theranos, hidden conditions, neurodiversity and leadership, If you enjoy reading this newsletter, please share it via […]
I’ve had managers who said this to me in the past, and I’ve said it myself. It seems, on the face of it, to be a wise suggestion. Ask your people to think about solutions to the problems they encounter […]
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