Bad Management It’s important that we learn from our own mistakes and failures, and self-reflect in order to improve. However, there’s also a lot we can learn from things others get wrong. That, after all, is partly why psychological safety is such […]
Learning
Understanding and Implementing the Patient Safety Incident Response Framework (PSIRF) This week we’re having a look at the new NHS Patient Safety Incident Response Framework (PSIRF). Whilst this is clearly relevant to our UK healthcare readers, I believe that the […]
Newsletter 112 High Performing Teams & Psychological Safety at Work: I love this Twitter thread from James Heathers, who dives head-first into some of the terrible takes on remote work that have been going around the business press. James gets right […]
What is “Safe to Fail”? Recently, I failed a motorbike test. This might sound like a mistake, but I fully expected to fail. In the UK, you must pass multiple tests before you’re allowed out on the roads on a […]
Psychological Safety Behaviours: The Big List Psychological safety is a belief that the group is safe for interpersonal risk taking (Edmondson, 1999). There are many ways we can help to foster these environments, but it’s important to remember that we […]
Cognitive Load Why are some tasks more “difficult” than others? Some tasks require us to know a lot already, such as how to code, diagnose an illness, or repair a car. For other tasks, we need to go and […]
Human Error We’ve covered failures before, but this week we’re focusing on errors. Failures can be preventable, complex, or “intelligent” – such as those resulting from experiments where we try something, intentionally, that might fail. However, errors, in this context, refer to the unwanted […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses artificial intelligence and psychological safety. Psychological safety and safety culture workshops In the New Year, we’re running two new workshops! The first is a 2-hour Intermediate Psychological Safety Workshop on […]
IntroductionIn this issue, we have a great piece about diversity and inclusion, an integrative graphic, an super article from Duena Blomstrom about the concept of “Human Debt”, and, since this newsletter now has more subscribers than I ever imagined possible (thanks […]
News and opinion: This is an excellent article by Jonathan Smart (of “Sooner, Safer, Happier”) about the Boeing 737 Max issues and how they stemmed from a lack of psychological safety at all levels of the organisation: https://itrevolution.com/lack-of-psychological-safety-at-boeing/ Leadership lessons in psychological […]
The switch to remote and virtual teams In early 2020, due to the Covid 19 outbreak, many organisations around the world went through a sudden digital transformation and many teams became remote. With this near-instant operational pivot to virtual and […]