We love to measure stuff, don’t we? Maybe it’s human nature, but we seem to have a strong desire to make the intangible tangible, and we tend (or at least many of us do) to believe in the robustness of […]
Deming
The Theory of Constraints (ToC) A long time ago, I read a book that profoundly changed the way I think about work. That book was The Goal, written by Eli Goldratt in 1984, The story revolves around Alex Rogo, a […]
Deming’s 14 Points of Management I’m a Deming fan, and sad that I never got to meet him or attend any of his lectures. W. E. Deming is possibly most well known for his “PDCA” (Plan-Do-Check-Act) cycle, which is actually […]
Psychological Safety and Belonging In recent years, the crucial role of psychological safety and a sense of belonging in the workplace has come to the forefront of organisational research and discourse. These elements are not merely about comfort and inclusion; […]
Stopping The Line Being able to “stop the line” to prevent an issue getting worse, stop a defect passing downstream, suggest an idea for improvement when it can endow maximum benefit, or ask for help in the heat of the […]
Introduction Thanks for subscribing to the psychological safety newsletter! This week we have mentorship, restorative justice, Deming, “visual attention”, voice and silence, a new book release, and more! This week’s newsletter is sponsored by Red Hat Open Innovation Labs. A globally dispersed […]
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