Psychological Safety #29: Relational Security and Thinking Tools

Training, Workshops, Exercises and Tools

Psychological Safety #29: Relational Security and Thinking Tools

thinking tools

Welcome to the psychological safety newsletter and thanks for subscribing. You rock. This week we have psychological safety at Apple, disability data, Relational Security and Thinking Tools. Enjoy, and have a great day!

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Psychological Safety In the Workplace:
This is an excellent piece from the Business Disability Forum about the need to feel safe in sharing disability status. Fundamentally, the request to employees for their disability ‘data’ is actually an invitation to individuals to be open about their identities and share their lived experiences with their employer and colleagues… and in order to do that, trust and psychological safety are key.

“Complaints about problematic managers or colleagues are frequently dismissed, and workers are afraid to criticize how the company does business.” – This is a very interesting piece in the NY Times about psychological safety at Apple.
The Martha Farrell Foundation (MFF), instituted to honour the memory of Dr. Martha Farrell – a renowned civil society leader who was killed in a terrorist attack in Afghanistan in 2015 – held the Martha Farrell Award for Excellence in Women’s Empowerment the last month. The Martha Farrell Awards recognise individuals and organisations that promote gender equality, and practice feminism in everyday life – work that Dr. Farrell actively promoted throughout her career. This is a great piece in Feminism India about organisations that are “Putting Employees At The Center Of Safety Efforts“.

This is an excellent healthcare related article about psychological safety and applying the concept of Relational Security: ‘the knowledge and understanding we have of a patient and of the environment, and the translation of that information into appropriate responses and care.

There are near-infinite articles out there telling us all how to say “no” to extra work or committing to something we don’t have time for, but here’s a good take with actual advice rather than platitudes: How to Say “No” After Saying “Yes”

“The world is not always a fair place, but workplace environments should demand mutual respect and tolerance of others, as well as foster an environment of belonging.” Good article here in the Chief Executive about fostering psychological safety in the workplace.

Psychological Safety Theory, Research and Opinion:

In this episode of “12 Geniuses” podcast from 2019, Simone Bhan Ahuja talks about Creating a Culture of Innovation, psychological safety in the workplace, innovation therapy, and systematic approaches to innovation.Here’s a good synthesis of research into psychological safety in healthcare settings: The presence and potential impact of psychological safety in the healthcare setting: an evidence synthesis. Some good points providing further evidential foundations for the outcomes of high or low psychological safety, particularly in clinical settings. 

This is an interesting episode of Be Yourself, Back Yourself & Make it Happen with Monique Carayol, with Satvinder Aulak and Rubi Gubara-Sannie, discussing conflict, inclusivity, and understanding psychological safety & intersectionality.

Things to do and try:

This is an excellent resource! Thanks to Donna Benjamin, PO of the Open Practice Library for sharing this great collection of thinking tools, from Cynefin to Connection circles:

Here’s a great suite of resources from NHS England with practical tools and methods to aid spread and adoption of innovations to improve health and care outcomes and patient and staff experience.

And here is a piece from the Scrum Master Toolbox exploring a possible retrospective format around creating the understanding of and the actions that lead to psychological safety in the team.

This week’s “poem”:

Thanks to Matt Takane of Red Hat for this week’s great suggestion.

Man in the Mirror, Michael Jackson (lyrics by Glen Ballard and Siedah Garrett)

I’m starting with the man in the mirror
I’m asking him to change his ways
And no message could have been any clearer
If you want to make the world a better place
Take a look at yourself, and then make a change

Listen on Youtube


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